Manage Every Desktop From One Place With Virtual Desktop Infrastructure

BCA designs and runs a virtual desktop environment your business controls, with shared or personal desktops, published apps and sensitive data kept off every device.

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VDI Explained

What Is Virtual Desktop Infrastructure (VDI)?

Virtual desktop infrastructure (VDI) runs your team's desktops and applications on central servers instead of on each person's computer. Staff connect from any device and work on a desktop or app delivered from that central environment, while IT manages one set of images, apps and policies instead of dozens of separate machines. Businesses use VDI when they need more control than a simple cloud desktop gives: many people sharing the same standard setup, line-of-business apps delivered to anyone who needs them, or sensitive data that must never be stored on laptops.

BCA designs and manages VDI on Azure Virtual Desktop, Citrix or Omnissa Horizon (formerly VMware Horizon), hosted in Azure, in a secure data center or on your own servers. We build the desktop images, publish the apps, set the security rules and keep the environment updated, monitored and supported.

A PC for every person

Each computer set up, updated and secured on its own, with data spread across every device.

Virtual desktop infrastructure

Desktops and apps managed centrally, with data kept in one protected place.

How VDI Helps Your Business

Control

One desktop image and one set of policies for everyone.

Data protection

Sensitive data stays in the central environment, off laptops and home PCs.

Shared resources

Shared desktops let many users run on the same resources.

App delivery

Business apps are published once and reach everyone who needs them.

Faster changes

Updates and new apps roll out to every desktop at once.

Any device

Staff connect from office PCs, thin clients, home computers or tablets.

Scope

What's Included in Our VDI Services

VDI is a full environment: the platform, the desktops, the apps and the security around them. BCA designs it around how your team works, builds it and runs it day to day. The platform and where it's hosted depend on your apps, users and requirements.

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Platform Design

The right platform and location chosen for your users and apps, in the cloud or on your own servers.

Design

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Shared and Personal Desktops

Pooled desktops shared by many users where work is similar, and personal desktops where people need their own.

Desktops

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Published Apps

Business applications delivered on their own, so people open just the app they need from any device.

Apps

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Desktop Images and Updates

Standard desktop images built, tested and updated centrally, then rolled out to every user at once.

Images

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Security for Sensitive Data

Rules that keep data inside the environment, with strong sign-in and limits on what leaves it.

Security

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Monitoring and Capacity

Sessions, sign-in times and host capacity watched, with resources scaled to match the working day.

Management

Our Approach

Why Businesses Choose BCA for Virtual Desktop Infrastructure

VDI pays off when it's designed around how people actually work. BCA has spent 37 years supporting businesses, and 98% of our clients stay with us.

01

The Right Platform, Not Just One

BCA works with Azure Virtual Desktop, Citrix, Omnissa Horizon and Windows 365, so the recommendation fits your users rather than a single vendor.

02

Infrastructure and Users Together

The team that runs your VDI servers also supports the people using them, so a slow sign-in gets traced from the device to the host.

03

Security Built In

Access rules, MFA and data controls are part of the design from day one, not added after a problem.

37

Years in business

98%

Client retention

<15 min

Average response time

100+

Businesses supported

FAQ

Common Questions About Virtual Desktop Infrastructure

Here are the questions businesses ask most often about VDI.

Both put desktops in a central place instead of on each computer. Cloud desktops, such as Windows 365, give each person their own desktop as a service at a fixed monthly price per user, and Microsoft runs the infrastructure. VDI is an environment your business controls: shared desktops, published apps, custom images and security rules, running on Azure Virtual Desktop, Citrix or Omnissa Horizon. Cloud desktops are simpler for small teams. VDI makes more sense when many people share a standard setup, apps need to be published centrally or sensitive data needs tighter controls.

For many businesses already on Microsoft 365, Azure Virtual Desktop is enough and keeps everything in one Microsoft environment. Citrix and Omnissa Horizon add more options for complex setups, specialized graphics work or desktops that must run on your own servers. BCA recommends a platform based on your apps, users and existing licensing.

Pooled desktops let several people share the same virtual machine at once, each in their own session. They work well for teams doing similar work, such as front office or customer service staff, and cost less than giving everyone a personal desktop. People who need to install their own software or keep a fixed setup get personal desktops instead. User profiles follow each person, so their settings and files are there whichever desktop they land on.

Yes. Citrix and Omnissa Horizon can run on servers in your office or in a secure data center, which suits businesses that need data kept on infrastructure they control. Azure Virtual Desktop runs in Microsoft's cloud. BCA designs and manages either approach.

The data stays in the central environment, and the device only shows the screen. BCA can block downloads, limit copy and paste or printing to local devices, require MFA and restrict which devices and locations can connect. If a laptop is lost, there's no client data on it. That makes VDI a good fit for businesses handling health, financial or legal information.

Not when it's sized and located well. The experience depends on enough host capacity, a reliable internet connection and an environment close to its users. BCA sizes hosts for your busiest hours, watches sign-in times and session performance and adds capacity before people notice. Graphics-heavy work such as CAD needs special sizing, which we check during design.

Yes. VDI doesn't have to be all or nothing. Many businesses start with the teams that benefit most, such as staff handling sensitive data or people who share workstations, and keep regular PCs for everyone else. BCA manages both.

Cloud Services

Related Cloud Services From BCA

Virtual Desktops

A full work desktop for each person, reached from any device.

Cloud Hosting

Cloud and on-site systems that work together.

Cloud Hosting

More virtual servers on fewer machines, with failover built in.

Cloud Hosting

Workloads on Amazon Web Services set up, secured and kept on budget.

Cloud Hosting

Your servers and applications hosted off-site and managed by BCA.

Cloud Hosting

Dedicated cloud infrastructure built for your business alone.

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Bring Every Desktop Under Control

Managing a lot of computers, sharing standard setups or protecting sensitive data? Let's talk about whether VDI is the right fit and what it would take.

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