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Customer Support

+1 (509) 535-5571

Main Address

1912 N Division St suite
101, Spokane, WA 99207

Why Choose BCA

A Better Approach to Technology Management

Since its founding in 1989, BCA has helped hundreds of businesses leverage technology to drive growth and profitability. We deliver the familiarity of an internal IT team with the capabilities of a full-service managed IT provider. Our clients get direct access to experienced technicians, recurring onsite service, and practical guidance from a team that knows their systems, people, and daily operations. While many providers rely on help desk queues or remote monitoring alone, BCA delivers responsive, accountable IT support that helps businesses solve problems faster and use technology more effectively.

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Spokane Managed IT Services

Numbers That Speak for Themselves

For the last 37 years, BCA has faithfully served the great people of Spokane, Washington, with fast, reliable, and attentive IT management.

Client Retention
0 %
Users Supported
1100 +
Years in Business
1
Avg Response Time
< 99 Min

The IT Company Spokane Businesses Trust

Client Testimonials and Reviews

We have been a client of BCA for 20 years and there is a very good reason for that. The team at BCA is friendly, professional and very helpful. They take pride in their work and have always been there when we've had those unexpected emergencies....

Jay Johnson

Executive

The Techs at BCA are top notch and easy to work with. They have a broad knowledge of IT systems and solutions. I have worked with them for years and fully trust thier skills and Experience. In fact, I have brought them on board with several of my companies. I highly...

Dennis Skellenger

Executive

Fast, friendly, professional services! We've been incredibly impressed with the professionalism, responsiveness, and technical expertise of this IT services company. Whether it's day-to-day support, system upgrades, or cybersecurity solution...

Corey Thompson

Project Management

We have worked with Josh and the team at BCA for the past10 years and have found their work to be exceptional. They have helped us build our business, solve critical IT issues and keep our data safe. I would highly recommend there services.

Mike Kilgore

Executive

CORE VALUES

Our Core Values Are the Foundation of All That We Do

Day-in and day-out, our team is guided by a unified set of core values. At BCA, our core values are the foundation for everything that we do. Every call that we answer. Every technology decision we consult on. Every solution we recommend. These values keep our team accountable, focused, and committed to doing what is right for the businesses we support.

IT You Don't Have to Think About

Most IT problems are preventable if someone's actually watching for them. That's where our work goes: keeping systems monitored and current, standardizing how things are set up, and catching the small stuff before it lands on your desk. The goal is an environment steady enough that it stays out of your way.

We Get to Know Your Business, Not Just Your Servers

The longer we work with you, the more we notice. Which systems cause the most headaches, where your team loses time, or which temporary workaround has quietly become permanent. Understanding how your business actually runs is what lets us fix the right things instead of just the loudest ones.

No Surprises

You'll always know what you're paying and why. We keep costs predictable and walk you through the reasoning behind what we recommend, including the tradeoffs, so the decision is yours with the full picture in front of you. The same goes for the work itself. If something is going to change, slip, or cost more than planned, you'll hear it from us early rather than after the fact.

We Handle the Complicated Stuff So You Don't Have To

When we make a change, we plan it around your schedule so your team isn't caught off guard. And because we document how your environment is set up, you're not stuck re-explaining it every time something comes up. Whoever you reach already has the context to move quickly.

Solutions That Fit Your Business, Not Ours

We've worked in enough environments to know the most expensive setup usually isn't the best one, and neither is the cheapest. We build on tools and standards we trust, and we size our recommendations to what your business actually needs, not what's easiest to sell or most impressive on paper.

Security Built In From Day One

Security isn't something we add on after a problem. It's part of how we set up every environment from the start. Every client gets the same baseline protection, and where your industry adds requirements like HIPAA or PCI, we build those controls around that foundation instead of bolting them on separately.

Partner With the #1 IT Company in Spokane

  • Get responsive support and long-term guidance from a services provider that understands your business
  • Resolve issues faster with experienced technicians who take ownership from the start
  • Prevent recurring problems through proactive managed services and regular onsite support
  • Reduce manual work by connecting systems and automating repetitive tasks
  • Strengthen cybersecurity with managed firewall protection and ongoing monitoring
  • Get more from Microsoft 365 with managed Microsoft support for accounts, licensing, and security
  • Simplify IT by combining support, cloud, security, and consulting under one partner

Connect with a Spokane IT Support Specialist

The IT Company Spokane Businesses Trust

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