Microsoft Exchange Services for Reliable, Secure Business Email
Mailboxes set up, migrated and protected by one team, so your email works every day and stays out of attackers' hands.
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Microsoft Exchange Explained
What Is Microsoft Exchange?
Microsoft Exchange is the email system behind Outlook. It runs your company's mailboxes, calendars, contacts and shared inboxes. Most businesses now use Exchange Online, which comes with most Microsoft 365 business plans, while some still run Exchange Server on their own hardware. Either way, email is a favorite target for attackers, and a poorly configured mailbox or domain can mean lost messages, fake emails sent in your name or a hijacked account.
BCA sets up and manages Exchange so email just works: mailboxes and shared inboxes configured correctly, messages filtered for phishing and malware, and your domain protected against spoofing. If you're still on an older Exchange Server, we plan and handle the move to Exchange Online.
Exchange Server
Runs on your own hardware and needs updates, backups and eventual replacement.
Exchange Online
Hosted by Microsoft as part of Microsoft 365, with BCA managing the setup.
How Managed Exchange Email Benefits Your Business
Reliability
Email keeps flowing, and mailbox or delivery problems get fixed quickly.
Security
Phishing, malware and spam are filtered before they reach your team's inboxes.
Trust
Email authentication makes it harder for attackers to send messages that look like they came from you.
Teamwork
Shared inboxes and calendars keep your team in sync on customers and schedules.
Recovery
Mailboxes are backed up, so a deleted email or a compromised account can be restored.
Simplicity
No email server to patch or replace once you're on Exchange Online.
Scope
What's Included in Our Microsoft Exchange Services
Business email involves more than mailboxes. BCA covers setup, migration, protection and day-to-day support, so your email is reliable and hard to abuse. The exact scope depends on the plan you choose.
01
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Mailbox Setup and Management
Mailboxes, shared inboxes, distribution lists and calendars set up and kept organized as your team changes.
- User and shared mailboxes
- Distribution lists and calendars
- Changes as people join or leave
Mailboxes
02
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Mailbox Migrations
Email moved from an old Exchange Server or another provider into Exchange Online, with messages, calendars and contacts carried over.
- Exchange Server to Exchange Online
- Moves from other email providers
- Planned around your schedule
Migration
03
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Email Threat Protection
Inbound and internal email scanned for phishing, malware and unwanted bulk mail before anyone clicks.
- Inbound mail protection
- Internal mail protection
- Graymail protection
Protection
04
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Domain and Email Authentication
SPF, DKIM and DMARC set up so receiving servers trust your email and attackers can't easily impersonate you.
- Custom email authentication
- DMARC monitoring
- Outbound mail protection
Authentication
05
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Email Backup and Recovery
Mailboxes backed up separately, so deleted messages and compromised accounts can be restored.
- Microsoft 365 account backup
- Restores for deleted email
- Included in every plan
Backup
06
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Outlook Help Desk
Help with Outlook on computers and phones, delivery problems, rules and calendar sharing from technicians who know your setup.
- Remote help desk
- Outlook setup on new devices
- Average response under 15 minutes
Support
Our Approach
Why Businesses Choose BCA for Exchange Email
Email problems tend to surface at the worst possible time. BCA has spent 37 years supporting businesses, and we manage Exchange together with the security tools and devices around it.
01
Email Security in Every Plan
Inbound, internal and graymail protection plus Microsoft 365 account backup are included in every BCA plan.
02
Migrations Without the Mess
We plan mailbox moves around your business and set up Outlook on each device, so your team picks up where they left off.
03
Fast Help When Email Stops
Our average response time is under 15 minutes, because a stuck inbox can stall your whole day.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Microsoft Exchange Services
Here are the questions businesses ask most often about their Exchange email.
What is the difference between Exchange Server and Exchange Online?
Exchange Server is installed on hardware you own, so you’re responsible for updates, backups, security and eventually replacing it. Exchange Online is the same email platform hosted by Microsoft and included in most Microsoft 365 business plans. For most small and midsize businesses, Exchange Online is simpler and less work to run.
Our Exchange Server is old. What should we do?
Plan to move off it. Microsoft ended support for Exchange Server 2016 and 2019 on October 14, 2025, so those versions no longer get regular security fixes, and email servers are a common target for attackers. BCA can move your mailboxes, calendars and contacts to Exchange Online and retire the server. If you need to keep email on-site, we can help you plan an upgrade to a supported version instead.
Why are our emails landing in customers' spam folders?
Usually because your domain’s email authentication is missing or set up incorrectly. Records called SPF, DKIM and DMARC tell receiving servers which systems are allowed to send email for your domain, and when they’re wrong, legitimate messages look suspicious. BCA’s Complete plan includes custom email authentication and DMARC monitoring, which fix these records and flag anyone trying to send email as you.
Can you stop phishing emails from reaching our team?
Every BCA plan includes inbound and internal mail protection, which scans messages for phishing links and malware before they reach inboxes, plus graymail protection for unwanted bulk mail. No filter catches everything, so security awareness training, also included in every plan, teaches your team to spot what gets through.
Will we lose email during a migration?
It shouldn’t happen. Mailboxes, folders, calendars and contacts are copied over before anyone switches, and mail delivery moves at a planned time. Your team may need to sign in to Outlook again on their devices, and BCA helps with that so nobody is left without email.
Can we set up shared inboxes like info@ or sales@?
Yes. Shared mailboxes let several people read and reply from one address without sharing a password, and in Exchange Online they usually don’t need their own license. BCA sets them up, gives the right people access and adjusts it as your team changes.
Microsoft Solutions
Related Microsoft Services From BCA
Microsoft
Cloud servers, storage and remote access built and managed in Azure.
Microsoft
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Whether you're on an aging Exchange Server or just want email you don't have to think about, let's talk through your setup.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee