Microsoft Solutions and Support to Help Your Team Do More
Microsoft 365, Azure and the tools around them set up, secured and supported by one team, so you get full value from the licenses you already pay for.
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Microsoft Solutions Explained
What Are Microsoft Solutions?
Microsoft solutions are the Microsoft products most businesses run on: Microsoft 365 for email, Teams, file storage and Office apps, Azure for cloud servers and infrastructure, and tools like SharePoint, Exchange and Copilot. They're powerful, but they come with hundreds of settings, frequent changes and licensing that's easy to get wrong. Left on default settings, many businesses pay for features they never use and carry security gaps they don't know about.
BCA manages your Microsoft environment as part of your IT. We set up accounts and licensing, tighten security settings, back up your data and help your team use the tools well, so Microsoft works the way you expected when you bought it.
How Microsoft Solutions Benefit Your Business
Collaboration
Files, chat and meetings in one place, so your team can work together from anywhere.
Security
MFA, email protection and the right security settings keep accounts from being taken over.
Cost
Licenses matched to what each person needs, so you stop paying for what goes unused.
Recovery
Microsoft 365 data backed up separately, so deleted or encrypted files can be restored.
Growth
Adding users, locations or cloud servers is quick when the platform is already set up properly.
Productivity
Staff get help using Teams, SharePoint and Office apps, not just a login.
Scope
What's Included in Our Microsoft Solutions and Support
Microsoft covers everything from a single mailbox to your whole cloud infrastructure. BCA manages each piece as part of one environment, so email, files, devices and servers work together. The exact scope depends on the plan you choose.
01
/ 06
Microsoft 365 Management
Users, licenses, mailboxes and security settings managed day to day, so accounts stay organized and secure.
- User and license management
- Security settings kept in order
- Microsoft 365 account backup
Microsoft 365
02
/ 06
Azure Cloud Services
Cloud servers, storage and secure remote access built in Azure and managed as part of your network.
- Azure planning and migration
- Cloud servers and storage
- Secure remote access
Azure
03
/ 06
SharePoint and File Sharing
Company files moved into SharePoint and Teams, with folders and permissions your team can actually follow.
- File migration from servers or drives
- Permissions set by role
- Access from any device
SharePoint
04
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Exchange and Business Email
Business email that's reliable, protected from phishing and set up correctly for your domain.
- Mailbox setup and migrations
- Inbound and outbound mail protection
- Email authentication and DMARC monitoring
Exchange
05
/ 06
Microsoft Copilot
Help deciding where Copilot fits, preparing your data and permissions, and getting your team started safely.
- Copilot readiness review
- Data access and permissions cleanup
- Staff onboarding and guidance
Copilot
06
/ 06
Help Desk for Microsoft Apps
Answers for everyday Outlook, Teams, OneDrive and Office questions from technicians who know your setup.
- Remote help desk for Microsoft apps
- User onboarding and offboarding
- Average response under 15 minutes
Support
Our Approach
Why Businesses Choose BCA for Microsoft Solutions
Most Microsoft problems come from setups nobody owns. BCA has spent 37 years supporting businesses, and we treat your Microsoft environment as part of the whole IT picture.
01
One Team for Microsoft and Everything Else
Your Microsoft tools, devices, network and security sit with one provider, so problems get solved instead of passed between vendors.
02
Proven Cloud Migrations
We've moved businesses off aging file servers to Azure and SharePoint, with secure remote access so employees can work from outside the office.
03
Fast Answers When Something Breaks
Our average response time is under 15 minutes, so a locked account or a broken Teams call doesn't stall your day.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Microsoft Solutions
Here are the questions businesses ask most often about getting more from Microsoft.
Can BCA manage our Microsoft 365 licenses?
Yes. BCA can review your current licenses, match each person to the plan they actually need, and handle adding and removing licenses as people join or leave. Many businesses find they’re paying for more than they use, or missing security features they assumed they had.
Doesn't Microsoft already back up our Microsoft 365 data?
Microsoft keeps the service running, but protecting your data from accidental deletion, ransomware or a departing employee is largely up to you, and built-in retention only goes so far. Microsoft 365 account backup is included in every BCA plan, so your data can be restored when you need it.
What's the difference between Microsoft 365 and Azure?
Microsoft 365 is the set of apps and services your team uses every day, such as Outlook, Teams, OneDrive, SharePoint and Office. Azure is Microsoft’s cloud platform for running servers, storage and applications. Many businesses only need Microsoft 365. Azure comes in when you want to move servers or business applications out of the office.
Can you move our files off an old server into SharePoint?
Yes. BCA plans the folder structure and permissions, moves the data, sets up access from laptops and phones, and helps your team get used to the new setup. We did exactly this for a construction company that moved from an aging server to Azure and SharePoint.
Is Microsoft Copilot right for our business?
It depends on how your team works and how well your data is organized. Copilot can draft emails, summarize meetings and pull information from your files, but it can see whatever each person already has access to, so permissions need to be cleaned up first. BCA can help you decide whether it’s worth the cost and prepare your environment before you roll it out.
How much does Microsoft support cost?
Microsoft support is part of BCA’s managed IT plans: $65 per user per month for Foundation, $140 for Growth and $180 for Complete. The cost of Microsoft licenses depends on the plans your users need. See our pricing page for what each BCA plan includes.
Microsoft Solutions
More Microsoft Services From BCA
Microsoft
Cloud servers, storage and remote access built and managed in Azure.
Microsoft
Reliable, protected business email and smooth mailbox migrations.
Microsoft
Company files organized, shared and secured in SharePoint.
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If Microsoft feels more complicated than it should, it probably is. Let's review your setup and find the quick wins in security, licensing and day-to-day use.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee