Managed IT Services
Keep Your Team Productive With Proactive IT Management
One team to support your people, secure your systems, and plan your technology, all for a predictable monthly fee.
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Trusted by Business Leaders in Washington and Across the US
WHY IT MATTERS
IT Management That Keeps Your Business Moving
Technology touches every part of your business, so how well it is managed shows up in your productivity, your security, and your bottom line.
Productive Employees
When technology works, your team spends the day on customers and projects instead of waiting on fixes.
Business Continuity
Monitored systems and tested backups keep your business running through hardware failures, outages, and attacks.
Client Trust
Protecting the data your clients share with you shows them their information is in safe hands.
Time to Run the Business
Owners and managers stop troubleshooting computers and get back to leading the company.
What's Included in Our Managed IT Services
Managed IT covers the day-to-day work of keeping technology running, secure, and up to date. BCA brings these services together under one team, so nothing falls between vendors. The exact scope depends on the plan you choose.
Help Desk Support
Give your team a direct line to experienced technicians for everyday questions, software issues, and troubleshooting.
On-Site IT Support
Get hands-on help for equipment, network, and infrastructure work that cannot be handled remotely.
Network Management
Keep your network, Wi-Fi, and firewalls monitored, updated, and running reliably.
Managed Cybersecurity
Protect users, devices, and email with layered security tools, ongoing monitoring, and employee training.
Cloud Backup and Recovery
Back up critical files and Microsoft 365 accounts so your business can recover quickly after a failure or an attack.
Microsoft 365 Management
Keep accounts, licensing, and security settings in order so your team gets more from Microsoft 365.
User and Device Onboarding
Set up new employees and equipment the right way, and remove access cleanly when someone leaves.
Technology Planning
Plan upgrades, budgets, and equipment replacement before aging technology becomes a problem.
Co-Managed IT
Add help desk capacity, security, and strategic guidance to your internal IT department.
SCHEDULE A CONSULTATION
Spend Less Time on IT Problems and More Time on Your Business By Partnering With BCA.
A Managed IT Partner Businesses Rely On
Client Testimonials and Reviews
Additional IT Services to Explore
Most businesses need more than one kind of IT help. See how our other services can support your team, protect your data, and keep everyone connected.
Common Questions About Managed IT Services
Choosing a managed service provider is a big decision. Here are the questions we hear most often from businesses considering managed IT.
What are managed IT services?
Managed IT services are an ongoing arrangement in which an outside provider takes responsibility for supporting, maintaining, and securing your technology for a flat monthly fee. The goal is to prevent problems, not only to fix them.
What is included in managed IT services?
BCA’s managed IT services can include help desk support, network management, cybersecurity, cloud administration, backups, on-site service, and technology planning. The exact scope depends on your needs and the plan you select.
How much do managed IT services cost?
Most providers charge per user, per month. BCA’s plans are $65 per user per month for Foundation, $140 for Growth, and $180 for Complete, with custom pricing for co-managed IT. See our pricing page for what each plan includes.
What is the difference between managed IT and break-fix support?
With break-fix support, you call a technician when something fails and pay by the hour. With managed IT, you pay a flat monthly fee and your provider monitors, maintains, and secures your systems to keep problems from happening in the first place.
Is my business too small for managed IT services?
No. BCA supports organizations ranging from very small businesses to companies with hundreds of employees. The Foundation plan is built for teams of 2 to 5 users that need a secure environment and pay-as-you-go support.
Can managed IT work alongside our internal IT team?
Yes. Through a co-managed model, BCA can provide additional expertise, handle specific areas of technology management, or support projects that need more time and resources than your team currently has.
What is involved in switching managed IT providers?
BCA begins by reviewing your systems, accounts, documentation, and existing infrastructure. We then coordinate access with your current provider and create a transition plan designed to reduce disruption while bringing your technology under consistent management.
Do managed IT services require a long-term contract?
Not with BCA. Plans are billed month to month, you can cancel anytime, and every plan is backed by a 60-day money-back guarantee.
Partner With a Managed IT Provider You Can Count On
IT problems are easier to prevent than to recover from. Let's talk about what your team needs and whether BCA is the right fit.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee
Speak With an IT Specialist at BCA
Practical IT Advice From Our Team
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