Get Full Control With Mobile Device Management Services

BCA enrolls, configures and manages your company phones, tablets and laptops, including personal devices used for work, so every device follows the same rules.

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Mobile Device Management Explained

What Is Mobile Device Management (MDM)?

Mobile device management (MDM) is a way to set up, control and support every phone, tablet and laptop your team uses for work from one central place. Without it, each device is configured however its user chose, there's no easy way to push an app or a setting to everyone, and a lost phone can put company email and files in a stranger's hands. The problem grows with every new hire and every employee who checks email on a personal phone.

BCA manages your devices through an MDM platform. We enroll each device, apply the settings and apps your business needs, keep personal and company data apart on employee-owned phones and can lock or erase a device remotely if it's lost or stolen.

Unmanaged devices

Each device set up differently, with no way to erase a lost one.

Managed devices

Every device enrolled, set up the same way and erased remotely if lost.

How Mobile Device Management Helps Your Business

Control

Settings and apps are applied to every device from one place.

Data

Company email and files stay protected if a device is lost or stolen.

Privacy

Employees using their own phones keep their personal apps and photos private.

Setup

New devices arrive ready to use, with apps and settings applied automatically.

Visibility

You know which devices have company access and who uses each one.

Standards

Consistent device rules help with insurance questionnaires and client security requirements.

Scope

What's Included in Our Mobile Device Management Services

MDM covers every stage of a device's working life, from the day it's handed out to the day it's returned. BCA handles enrollment, policies, apps and support, for company-owned devices and the personal phones your staff use for work.

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Device Enrollment

Company phones, tablets and laptops enrolled in management, with new devices set up automatically where possible.

Enrollment

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Policies and Settings

The rules every device follows, set once and applied everywhere: passcodes, encryption, Wi-Fi and email.

Policies

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App Management

The apps your team needs pushed to their devices and removed when they are no longer needed.

Apps

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Lost or Stolen Devices

When a device goes missing, BCA can lock it, help locate it and erase company data before it is misused.

Recovery

05

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Personal Devices (BYOD)

Staff can use their own phones for work, with company apps and data kept separate from personal ones.

BYOD

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Device Inventory and Reporting

An up-to-date list of every managed device, who has it and whether it meets your rules.

Visibility

Our Approach

Why Businesses Choose BCA for Mobile Device Management

Managing devices well takes steady, careful work behind the scenes. BCA has spent 37 years supporting businesses' people and technology, and 98% of our clients stay with us.

01

Tied to Onboarding and Offboarding

Devices are enrolled when people start and wiped when they leave, as part of the same process that handles their accounts.

02

Support for the People Holding the Devices

When a phone won't sync or an app won't open, your staff contact the same help desk, with an average response under 15 minutes.

03

Rules That Fit Your Business

BCA sets policies around how your team actually works, balancing protection with what staff need to get their jobs done.

37

Years in business

98%

Client retention

<15 min

Average response time

100+

Businesses supported

FAQ

Common Questions About Mobile Device Management

Here are the questions businesses ask most often before bringing their phones, tablets and laptops under management.

Company and personal phones and tablets, plus Windows laptops and Macs. Most business devices can be enrolled, though older models that no longer receive updates may have limited options. BCA reviews your devices at the start and tells you which ones can be managed and which should be replaced.

No. On a personal phone, MDM manages only the work side: the work apps, the company email account and the data inside them. BCA can't see personal photos, messages, browsing history or personal apps, and removing the work data leaves everything else on the phone untouched. This is often the question employees care about most, so BCA can help explain it to your staff before they enroll.

Report it to the help desk as soon as you notice. BCA can lock the device, show its last known location where the device supports it and erase company data remotely. A company-owned device can be wiped completely; on a personal phone, only the work apps and data are removed. Changing the person's password is part of the same response.

Even a small team benefits once company email and files are on phones. One lost phone without a passcode can expose customer information, and setting up devices one at a time takes longer than it seems. MDM makes sense for most businesses as soon as people work from more than one device.

MDM controls how devices are set up and used: who has them, what's installed and which settings they follow. Endpoint security protects devices from threats such as malware and ransomware and watches for attacks. They work together, and BCA manages both, but they solve different problems.

Very little. Company devices can often be enrolled with almost no effort from the user, and new devices can be set up to configure themselves the first time they're turned on. For personal phones, staff install an app and sign in, which takes a few minutes. BCA plans the rollout with you and gives staff simple instructions.

Help Desk & End-User Support

More Help Desk and End-User Support Services

IT Support

New hires ready on day one, and access removed cleanly when people leave.

IT Support

Experienced technicians reached by phone, email, portal or Teams.

IT Support

Problems fixed over a secure connection, wherever your team is working.

IT Support

Windows PCs and servers set up, upgraded and kept running smoothly.

IT Support

Macs set up, secured and supported alongside the rest of your office.

IT Support

Local technicians at your office for repairs, cabling, installs and upkeep.

Practical IT Advice From Our Team

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Bring Every Device Under One Set of Rules

Tell us which devices your team uses for work, company-owned and personal, and we'll show you how BCA would manage them.

Speak With an IT Specialist at BCA