BCA enrolls, configures and manages your company phones, tablets and laptops, including personal devices used for work, so every device follows the same rules.
Mobile Device Management Explained
Mobile device management (MDM) is a way to set up, control and support every phone, tablet and laptop your team uses for work from one central place. Without it, each device is configured however its user chose, there's no easy way to push an app or a setting to everyone, and a lost phone can put company email and files in a stranger's hands. The problem grows with every new hire and every employee who checks email on a personal phone.
BCA manages your devices through an MDM platform. We enroll each device, apply the settings and apps your business needs, keep personal and company data apart on employee-owned phones and can lock or erase a device remotely if it's lost or stolen.
Unmanaged devices
Each device set up differently, with no way to erase a lost one.
Managed devices
Every device enrolled, set up the same way and erased remotely if lost.
Control
Settings and apps are applied to every device from one place.
Data
Company email and files stay protected if a device is lost or stolen.
Privacy
Employees using their own phones keep their personal apps and photos private.
Setup
New devices arrive ready to use, with apps and settings applied automatically.
Visibility
You know which devices have company access and who uses each one.
Standards
Consistent device rules help with insurance questionnaires and client security requirements.
Scope
MDM covers every stage of a device's working life, from the day it's handed out to the day it's returned. BCA handles enrollment, policies, apps and support, for company-owned devices and the personal phones your staff use for work.
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Company phones, tablets and laptops enrolled in management, with new devices set up automatically where possible.
Enrollment
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The rules every device follows, set once and applied everywhere: passcodes, encryption, Wi-Fi and email.
Policies
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The apps your team needs pushed to their devices and removed when they are no longer needed.
Apps
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When a device goes missing, BCA can lock it, help locate it and erase company data before it is misused.
Recovery
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Staff can use their own phones for work, with company apps and data kept separate from personal ones.
BYOD
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An up-to-date list of every managed device, who has it and whether it meets your rules.
Visibility
Our Approach
Managing devices well takes steady, careful work behind the scenes. BCA has spent 37 years supporting businesses' people and technology, and 98% of our clients stay with us.
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Devices are enrolled when people start and wiped when they leave, as part of the same process that handles their accounts.
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When a phone won't sync or an app won't open, your staff contact the same help desk, with an average response under 15 minutes.
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BCA sets policies around how your team actually works, balancing protection with what staff need to get their jobs done.
FAQ
Here are the questions businesses ask most often before bringing their phones, tablets and laptops under management.
Help Desk & End-User Support
IT Support
New hires ready on day one, and access removed cleanly when people leave.
IT Support
Experienced technicians reached by phone, email, portal or Teams.
IT Support
Problems fixed over a secure connection, wherever your team is working.
IT Support
Windows PCs and servers set up, upgraded and kept running smoothly.
IT Support
Macs set up, secured and supported alongside the rest of your office.
IT Support
Local technicians at your office for repairs, cabling, installs and upkeep.
Tell us which devices your team uses for work, company-owned and personal, and we'll show you how BCA would manage them.