Keep Unwanted Traffic Out With Managed Firewall Services
Your firewall is set up, monitored and kept up to date by BCA, with next-generation protections like intrusion prevention and web filtering turned on and tuned.
70+ Verified Reviews on Google
Schedule a Consultation With a Firewall Specialist
Trusted by Business Leaders in Washington and Across the US
Managed Firewall Explained
What Is a Managed Firewall?
A firewall sits between your business and the internet and decides what traffic gets in and out. A managed firewall is one that a provider sets up, watches and maintains for you. Many small business firewalls are installed once and then left alone: rules pile up, firmware falls behind and features like intrusion prevention or web filtering are never turned on or quietly lapse with a subscription. That's how a device bought for protection becomes a weak point.
BCA configures your firewall around how your business works, keeps its firmware and security features current, watches it for problems and adjusts the rules as your needs change. When a firewall reaches the end of its support life, we help plan and handle the replacement.
Installed and forgotten
Set up once, then left with old rules, missed updates and security features switched off.
Managed firewall
Rules, updates and protections kept current and watched by a team that acts on problems.
How a Managed Firewall Protects Your Business
Protection
Next-generation features block intrusion attempts, risky websites and unwanted apps at the edge of your network.
Updates
Firmware and security updates are applied, so known flaws don't stay open.
Visibility
Problems and unusual activity are spotted and dealt with instead of sitting in a log.
Remote Work
Staff connect securely from home or the road through a VPN that's kept current.
Uptime
A well-maintained firewall keeps your internet connection steady and your team working.
Lifecycle
Expiring subscriptions and end-of-support dates are tracked, so protection doesn't lapse.
Scope
What's Included in Our Managed Firewall Services
A firewall only protects you if it's set up well and kept that way. BCA handles the full life of your firewall, from the first configuration to everyday monitoring and eventual replacement, including the next-generation features that do most of the protecting. The exact setup depends on your locations, internet connections and how your team works.
01
/ 06
Setup and Configuration
Your firewall configured for your network, with secure defaults and only the access your business needs.
- Secure baseline configuration
- Rules built around your business
- Admin access locked down
Setup
02
/ 06
Intrusion Prevention
Traffic checked for known attack patterns and exploit attempts, which are blocked before they reach your network.
- Known attacks blocked
- Signatures kept current
- Alerts reviewed
IPS
03
/ 06
Web Filtering and Application Control
Malicious and risky websites blocked, with control over which apps and content categories can be used on your network.
- Malicious sites blocked
- Content categories filtered
- App use controlled
Filtering
04
/ 06
VPN and Remote Access
Secure connections for staff working from home, on the road or at another office.
- VPN set up and maintained
- MFA on remote connections
- Office-to-office connections
VPN
05
/ 06
Firmware and Updates
Firmware, security signatures and subscriptions kept current, with changes scheduled to avoid disrupting your team.
- Firmware updates applied
- Security subscriptions tracked
- Changes scheduled after hours
Updates
06
/ 06
Monitoring and Rule Reviews
Your firewall watched for problems and its rules reviewed regularly, so old openings get closed.
- Health and activity monitored
- Rules reviewed and cleaned up
- Configuration backed up
Monitoring
Our Approach
Why Businesses Choose BCA for Managed Firewall Services
A firewall is only as good as the people looking after it. BCA has supported businesses for 37 years and manages firewalls as part of a wider security service, so your firewall works with everything else protecting your business.
01
Part of a Layered Defense
Your firewall works alongside endpoint protection, email security and monitoring, all managed by one team.
02
Hands-On Help in Person
Firewall swaps and wiring changes need someone on site, and BCA's Complete plan includes unlimited on-site support.
03
Help Within Minutes
If something is blocked that shouldn't be, BCA's average response time is under 15 minutes.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Managed Firewall Services
Here are the questions businesses ask most often about having their firewall managed.
What is a next-generation firewall?
A next-generation firewall does more than allow or block traffic by address and port. It can inspect traffic for known attacks (intrusion prevention), block malicious or unwanted websites (web filtering), control which applications can be used (application control) and give staff secure remote access through a VPN. Most current business firewalls have these features, but many need an active subscription and the right settings before they protect anything.
Do we still need a firewall if most of our work is in the cloud?
Yes. Your office firewall still protects the computers, printers, phones and other devices on your network, along with the internet connection everyone shares. It blocks attacks coming in and can stop an infected device from reaching out to an attacker. Cloud apps need their own protections as well, which is what cloud cybersecurity covers.
Can you manage the firewall we already have?
Often, yes. BCA reviews the firewall you have, including its model, support status and subscriptions, then takes over its management if it's still a good fit. If it can't run the protections you need, we'll explain why and recommend a replacement.
Will web filtering block sites my team needs?
It shouldn't. Filtering starts with the categories almost every business blocks, such as known malicious sites and phishing pages, and other categories are set to match your policies. If a site your team needs is blocked, let BCA know and we'll review it and allow it if it's safe.
How do you update the firewall without interrupting work?
Firmware updates can briefly drop the internet connection, so BCA schedules them with you, usually outside business hours. Security signatures for features like intrusion prevention update in the background without downtime. Before a major update, the firewall's configuration is backed up so it can be restored if something goes wrong.
What happens if our firewall fails?
Your internet connection and anything that depends on it, such as cloud apps, phones and remote access, can go down with it. Because BCA keeps a backup of your firewall's configuration, a replacement can be set up with the same rules instead of being rebuilt from scratch. Businesses that can't afford any downtime can add a second internet connection or firewall for failover, and we can help you plan that.
Is firewall management included in BCA's plans?
Full network management, which covers your firewall, is part of BCA's Complete plan. Firewall hardware and security subscriptions depend on your setup, so we'll walk you through what's included for your business during a consultation. See our pricing page for what each plan includes.
Network & Cloud Security
More Network and Cloud Security Services
Network Security
Every part of your network protected and watched, from switches to Wi-Fi.
Cloud Security
Cloud apps, data and accounts protected with the right settings and monitoring.
Assessments
Firewalls, Wi-Fi, remote access and open ports reviewed for weak spots.
Threat Detection
Every laptop, desktop and server protected, monitored and kept current.
Assessments
Your controls and policies checked against the standard you need to meet.
Practical IT Advice From Our Team
Recent Insights and Articles
Access expert knowledge and insights in the world of technology, IT, and AI.
The Cost of Managed IT Services by Service Level, Region and Company Size
How much do managed IT services cost in 2027? Most U.S. businesses should budget $120 to $200 per user per...
Read Now
Best Tech Companies to Work For in Spokane (2026)
If you’re a software engineer, designer, or IT support specialist looking for a tech job in Spokane, you’ve probably noticed...
Read Now
2027 Conferences in Spokane You Should Know About
Spokane has a full slate of conferences on the calendar for 2027, from statewide association meetings to national gatherings. This...
Read NowMake Your Firewall Work for You
A firewall that's set up well and kept current stops most unwanted traffic before it reaches your network. Let's look at the one you have and how BCA can manage it.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee