Work From Any Device With Cloud Desktop Services
BCA gives each person a full Windows work desktop that runs in the cloud, so your team can sign in from any computer, anywhere, and pick up exactly where they left off.
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Cloud Desktops Explained
What Are Cloud Desktop Services?
A cloud desktop is a complete Windows desktop that runs in the cloud instead of on the computer in front of you. Staff sign in from a laptop, a home PC, a tablet or a thin client and see their own desktop, apps and files, the same every time. Nothing important is stored on the device, so a lost laptop or a new hire's first day stops being an IT project. For businesses with remote or hybrid staff, seasonal workers or people who move between locations, it's the simplest way to give everyone the same secure workspace.
BCA sets up a cloud desktop for each person on Microsoft's Windows 365 or Azure Virtual Desktop, installs your business apps, connects your files and Microsoft 365 and supports your team from day one. You pay for each person who needs a desktop, and adding or removing one doesn't involve a hardware order.
Desktop tied to one PC
Files and apps live on the machine, so work stops when it's lost, broken or left at the office.
Cloud desktop
The same desktop from any device, with nothing important stored on the computer itself.
How Cloud Desktops Help Your Business
Any device
Staff reach the same desktop from the office, home or the road.
Faster setup
New hires get a ready desktop without waiting on a new computer.
Security
Company data stays in the cloud, not on laptops that can be lost.
Consistency
Everyone works in the same managed setup with the same apps.
Device life
Older or lower-cost computers work well as a window to the cloud.
Simple costs
A per-user cost that grows and shrinks with your team.
Scope
What's Included in Our Cloud Desktop Services
Cloud desktops are simple for your team because the work behind them is done properly. BCA sets up each desktop, the apps and files on it and the security around it, then supports the people using it. The setup depends on your apps and how many people need a desktop.
01
/ 06
Desktop Setup
A cloud desktop set up for each person, sized for the work they do.
- Windows 365 or Azure Virtual Desktop
- Sized by role
- Ready before day one
Setup
02
/ 06
Business Apps
Microsoft 365 and your line-of-business software installed and tested on the cloud desktops.
- Microsoft 365 apps installed
- Business software tested
- Software vendors consulted
Apps
03
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Files and Printing
Desktops connected to your shared files and printers, so work looks the same as it does in the office.
- OneDrive and SharePoint connected
- Shared drives mapped
- Printing set up
Files
04
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Secure Sign-In
Each desktop protected with multi-factor sign-in and rules for which devices and locations can connect.
- MFA on every sign-in
- Conditional access rules
- No company data left on devices
Security
05
/ 06
Devices for Your Team
Advice on the laptops, PCs or thin clients staff use to connect, and help setting them up.
- Device recommendations
- Thin client options
- Home setup help
Devices
06
/ 06
Help Desk Support
Your team gets help with their cloud desktop from the same help desk they call for everything else.
- Phone, email, portal or Teams
- Desktops updated and maintained
- Users added and removed
Support
Our Approach
Why Businesses Choose BCA for Cloud Desktops
A cloud desktop should feel simple to the people using it. BCA has spent 37 years supporting businesses, and 98% of our clients stay with us.
01
Turnkey Setup
BCA handles the licensing, setup, apps and security, so your team just signs in.
02
One Team for Every Device
The help desk that supports your cloud desktops also supports the laptops, phones and office network people use to reach them.
03
Month to Month, Not Locked In
BCA's services are billed month to month, you can cancel anytime and every plan is backed by a 60-day money-back guarantee.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Cloud Desktop Services
Here are the questions businesses ask most often about moving their team to cloud desktops.
How is a cloud desktop different from remote access to an office PC?
Remote access connects you to a physical computer that has to stay switched on at the office, and it stops working if that computer breaks or loses power. A cloud desktop runs in Microsoft's data centers, so there's no office PC to leave on and nothing to replace, and a new one can be set up without buying hardware.
What is Windows 365?
Windows 365 is Microsoft's cloud PC service. Each user gets a personal Windows desktop running in Microsoft's cloud for a fixed monthly price per user, with a choice of sizes. It suits businesses that want each person to have their own desktop without managing servers. For larger teams, or people who can share a desktop, Azure Virtual Desktop can cost less, and BCA helps you choose.
Will our business software work on a cloud desktop?
Most Windows business applications run on a cloud desktop just as they do on a PC. Software that relies on special hardware, a USB device or heavy graphics needs a closer look. BCA tests your applications during setup and checks with software vendors where needed, so you know what works before anyone switches over.
What do staff need to connect?
An internet connection and almost any device: a Windows PC, a Mac, an iPad, a Chromebook or a web browser. Microsoft's app makes the connection and the cloud desktop does the work, so older or lower-cost computers can be used. For full days of work, a reliable connection and a good monitor make the biggest difference.
What happens if a laptop is lost?
Very little. The desktop, apps and files are in the cloud, not on the laptop, so there's no company data on it to worry about. BCA blocks the device from connecting, and the person signs in from a replacement and carries on where they left off.
How quickly can a new hire get a cloud desktop?
A few days' notice is usually enough, since there's no new computer to order and set up. The desktop is created from your standard setup with the person's apps and access, and it's removed just as cleanly when someone leaves.
How much does a cloud desktop cost?
Cloud desktops are priced per user per month, based on how much processing power, memory and storage each person needs. A light office user needs less than someone working with large files or design software. BCA sizes each desktop by role, so you don't pay for more than people use, and quotes the total before you commit.
Cloud Services
Related Cloud Services From BCA
Virtual Desktops
Desktops and apps delivered and managed from one central place.
Cloud Hosting
More virtual servers on fewer machines, with failover built in.
Cloud Hosting
Workloads on Amazon Web Services set up, secured and kept on budget.
Cloud Hosting
Your servers and applications hosted off-site and managed by BCA.
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Have remote staff, new hires or people who move between offices? Let's talk about whether cloud desktops would make work simpler for them.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee