Keep Your Team Secure and Productive With Managed Microsoft 365
Accounts, licenses, security settings and backups handled by one team, so Outlook, Teams and OneDrive just work for your people.
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Microsoft 365 Management Explained
What Is Microsoft 365 Management?
Microsoft 365 management is the ongoing work of running your company's Microsoft 365 account (often called the tenant): adding and removing users, assigning licenses, configuring security settings, protecting email and keeping data backed up. Microsoft keeps the service online, but how your account is set up is up to you. When nobody owns it, accounts pile up for people who have left, sign-ins go unprotected and settings drift away from what your business needs.
BCA takes that work off your plate. We manage users and licenses day to day, tighten security settings, back up your Microsoft 365 data and answer your team's questions about Outlook, Teams, OneDrive and the Office apps, so the tools you pay for work the way they should.
How Microsoft 365 Management Benefits Your Business
Security
Multi-factor authentication and the right security settings make accounts much harder to take over.
Cost
Licenses are matched to each role, so you aren't paying for seats nobody uses.
People
New hires get the accounts and access they need, and leavers lose access as soon as they go.
Recovery
Microsoft 365 data is backed up separately, so deleted or encrypted files and email can be restored.
Productivity
Your team gets quick answers to Outlook, Teams and OneDrive questions instead of working around problems.
Clarity
Accounts, licenses and shared mailboxes stay organized, so you always know who has access to what.
Scope
What's Included in Our Microsoft 365 Management Services
Microsoft 365 touches email, files, chat and every device your team signs in from. BCA manages your account as a whole, from licenses and sign-in security to backup and everyday support. The exact scope depends on the plan you choose.
01
/ 06
Users and Licenses
Accounts created, changed and removed as people join, move or leave, with licenses matched to each role.
- User onboarding and offboarding
- License review and management
- Shared mailboxes and groups
Accounts
02
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Sign-In Security
Multi-factor authentication and security settings configured so a stolen password isn't enough to get in.
- Multi-factor authentication (MFA)
- Security settings kept in order
- SaaS application security
Security
03
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Email Protection
Inbound and internal email filtered for phishing, malware and spam before it reaches your team.
- Inbound mail protection
- Internal mail protection
- Graymail protection
04
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Microsoft 365 Backup
Your Microsoft 365 data backed up separately, so deleted or encrypted files and email can be restored.
- Microsoft 365 account backup
- Restores for deleted files and email
- Included in every plan
Backup
05
/ 06
Help for Everyday Use
Answers for Outlook, Teams, OneDrive and Office app questions from technicians who know your setup.
- Remote help desk for Microsoft apps
- Application support
- Average response under 15 minutes
Support
06
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Setup and Migration
New Microsoft 365 accounts set up properly, and mailboxes and files moved in from other systems with minimal disruption.
- Microsoft 365 setup
- Exchange mailbox migrations
- File moves into OneDrive and SharePoint
Setup
Our Approach
Why Businesses Choose BCA for Microsoft 365 Management
Microsoft 365 is easy to sign up for and easy to leave half-configured. BCA has spent 37 years supporting businesses, and we manage Microsoft 365 as part of your whole IT environment, not as a separate subscription.
01
One Team for Microsoft 365 and Your Devices
The people who manage your Microsoft 365 also support your laptops, network and security, so a sign-in problem isn't passed between vendors.
02
Security Built Into Every Plan
Microsoft 365 account backup, email protection and security awareness training are part of every BCA plan, not add-ons.
03
Help Within Minutes
Our average response time is under 15 minutes, so a locked account or a missing email doesn't hold up your day.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Microsoft 365 Management
Here are the questions businesses ask most often about having Microsoft 365 managed for them.
What does Microsoft 365 management include?
It covers the day-to-day running of your Microsoft 365 account: creating and removing users, assigning licenses, setting up shared mailboxes and groups, configuring security settings such as multi-factor authentication, protecting email and backing up your data. It also includes help for your team when Outlook, Teams or OneDrive isn’t behaving. The exact scope depends on the BCA plan you choose.
Which Microsoft 365 plan does my business need?
It depends on what each person does. Some staff only need email and the web versions of the Office apps, while others need the desktop apps or stronger security features. Many businesses put everyone on the same plan by default, which means overpaying for some people and missing protection for others. BCA reviews how your team works and recommends a mix that fits.
How do you keep Microsoft 365 accounts from being hacked?
Most Microsoft 365 break-ins start with a stolen password, often from a phishing email. BCA turns on multi-factor authentication so a password alone isn’t enough, filters inbound and internal email for phishing and malware, and trains your team to spot suspicious messages. The Complete plan adds outbound mail protection and DMARC monitoring, which make it harder for attackers to send email that looks like it came from your domain.
What happens to a departing employee's email and files?
BCA removes their access as soon as you let us know, then helps you decide what to keep. Their mailbox can be shared with a manager, and their OneDrive files moved to whoever needs them, so nothing important is lost when the license is removed.
Can you move us to Microsoft 365 from Google Workspace or another email system?
Yes. BCA plans the move, migrates mailboxes and files, sets up Outlook and OneDrive on each device and helps your team through the first few days on the new system. Timing the cutover around your business keeps disruption to a minimum.
Does Microsoft 365 management cover Teams?
Yes. Teams is part of Microsoft 365, so BCA manages who can create teams and channels, sets the rules for sharing with guests outside your company and helps staff with chat, meetings and file sharing. Keeping Teams organized also keeps the SharePoint sites behind it from becoming a mess.
Microsoft Solutions
Related Microsoft Services From BCA
Microsoft
Cloud servers, storage and remote access built and managed in Azure.
Microsoft
Reliable, protected business email and smooth mailbox migrations.
Microsoft
Company files organized, shared and secured in SharePoint.
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If accounts, licenses or security settings have drifted, a quick review usually turns up easy wins. Let's look at your Microsoft 365 setup together.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee