Keep Every System Up to Date With Patch Management Services
Operating systems and business apps updated on a tested, predictable schedule, with failed updates followed up and every device accounted for.
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Patch Management Explained
What Is Patch Management?
Patch management is the process of keeping software up to date: finding the updates each device needs, testing them, installing them at the right time and confirming they worked. Windows, macOS and the apps your team uses every day, from web browsers to PDF readers to accounting software, all release regular fixes for bugs and security flaws. Left to individual users, updates get postponed, fail without anyone noticing or break something at the worst possible moment.
BCA runs patching as a managed process across every computer and server. Updates are tested before they roll out widely, scheduled outside working hours where possible, checked for success and followed up when they fail, with reporting that shows where every device stands.
Automatic updates alone
Updates install whenever they arrive, and failures go unnoticed.
Managed patching
Updates tested, scheduled and confirmed on every device.
How Patch Management Helps Your Business
Security
Known flaws are fixed promptly, closing the gaps attackers look for first.
Stability
Testing before rollout makes it less likely an update breaks the tools your team relies on.
Uptime
Updates and restarts are scheduled around your working hours, not in the middle of them.
Visibility
You can see which devices are current and which need attention.
Records
Patch reports support cyber insurance applications and client security questionnaires.
Less hassle
Staff spend less time on update prompts and unexpected restarts.
Scope
What's Included in Our Patch Management Services
Patching is only reliable when nothing gets skipped. BCA handles every step, from knowing what needs updating to confirming it was done. The exact scope depends on the plan you choose.
01
/ 06
Inventory and Assessment
Every computer and server checked, so BCA knows what it runs and which updates it needs.
- Devices and software inventoried
- Missing updates identified
- Software nearing end of support tracked
Assessment
02
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Operating System Updates
Windows and macOS updates, including larger version upgrades, applied on a managed schedule.
- Regular security updates
- Version upgrades planned ahead
- Servers patched in maintenance windows
Operating systems
03
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Third-Party App Updates
The apps automatic updates often miss, from browsers and PDF readers to meeting software, kept current.
- Browsers and common business apps
- Business software updates coordinated with vendors
- Unused or risky apps flagged
Applications
04
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Testing and Staged Rollout
Updates go to a small test group first, then to everyone once they've proven safe.
- Pilot group before full rollout
- Problem updates held back
- Rollback if an update causes issues
Testing
05
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Scheduling and Restarts
Installs and restarts timed around your business, so work isn't interrupted.
- Updates outside working hours
- Restart notices for staff
- Urgent fixes applied quickly
Scheduling
06
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Failed-Patch Follow-Up and Reporting
Every failed or missing update chased down, with reports that show where each device stands.
- Failures investigated and fixed
- Offline devices brought up to date
- Patch status reports
Reporting
Our Approach
Why Businesses Choose BCA for Patch Management
Patching is routine work that has to be done right every time. BCA has supported businesses for 37 years, and 98% of our clients stay with us.
01
Part of Your Managed IT
Patching is handled by the same team that supports your users, so if an update causes a problem, the people fixing it already know your setup.
02
Connected to Your Security
Patching works alongside BCA's vulnerability scanning and endpoint protection, so gaps are found and closed.
03
Month to Month, Not Locked In
BCA's services are billed month to month, you can cancel anytime and every plan is backed by a 60-day money-back guarantee.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Patch Management
Here are the questions businesses ask most often about keeping their systems patched.
Why not just turn on automatic updates?
Automatic updates help, but they aren't a patching process. Updates can fail silently, get postponed by users for weeks or wait on a computer that's rarely restarted, and many third-party apps don't update themselves at all. Automatic updates also give you no testing, no schedule and no record of what was installed. Managed patching adds those checks, so you know every device is actually current.
How quickly are security patches applied?
Routine updates follow a regular schedule after testing. When a vendor releases a fix for a flaw that attackers are already using, BCA speeds things up and applies it as soon as it's safe to, rather than waiting for the next scheduled window.
What happens if a patch breaks something?
Testing on a small group first catches most problems before they reach everyone. If an update still causes trouble, BCA can roll it back or hold it on the affected devices, fix the issue and reapply it once a corrected version is out. Because patching sits with your support team, you call the same people either way.
Do you patch servers as well as computers?
Yes. Servers are patched in agreed maintenance windows, usually after hours, with restarts planned so shared files, applications and other services are back up before your team starts work.
Which applications do you patch?
BCA covers operating systems and common business apps such as web browsers, PDF readers and meeting software. Specialist business software, such as accounting or practice management systems, often has its own update process. BCA coordinates those updates with the software vendor and schedules them so they don't disrupt your team.
How is patch management different from vulnerability scanning?
Vulnerability scanning finds weaknesses, such as missing updates, risky settings and outdated software. Patch management fixes the biggest share of those weaknesses by keeping software current on a schedule. The two work together: scanning shows what patching missed or what needs a different kind of fix.
Will we know which devices are up to date?
Yes. BCA reports which devices are current, which updates failed and what was done about them. Those records also help when a cyber insurer or a client asks how you keep your systems patched.
Managed IT Services
Related Managed IT Services From BCA
Managed IT
Extra help desk capacity, security and guidance for internal IT teams.
Managed IT
Servers, devices, network and backups watched so problems are fixed early.
Managed IT
Your IT setup written down, kept current and owned by your business.
Threat Detection
Every laptop, desktop and server protected, monitored and kept current.
Network Security
Firewalls configured, monitored and updated to keep unwanted traffic out.
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Every missed update is an open door. Let's talk about how your devices are patched today and what a managed process would change.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee