Track Every Device From Setup to Disposal With Hardware Asset Management

Many businesses replace laptops and desktops every three to five years, but age alone isn't the whole picture. Warranty status, performance, whether the device can run a supported version of Windows and how critical the person's work is all matter. BCA tracks each device and flags it when replacement makes more sense than repair, so you can plan ahead instead of reacting to failures.

BCA collects it, or arranges for it to be returned if the person worked remotely, then checks its condition and updates the record. From there it's either wiped and set up for the next person or retired if it's near the end of its life. Either way, nothing goes back into use with the previous person's files or accounts on it.

Before a device leaves your business, BCA wipes its storage so the data can't be recovered, then records which device was wiped and when. Drives that can't be wiped, such as failed ones, are physically destroyed. Deleting files or resetting a computer isn't enough on its own, because data can often still be recovered afterward.

Yes. When a device fails, BCA checks whether it's still covered, opens the claim with the manufacturer and handles the back-and-forth. If it's out of warranty, we'll tell you whether a repair or a replacement makes more sense. Each repair is recorded, so a device that keeps failing is easy to spot.

Anything physical your business relies on: laptops, desktops, servers, monitors, docking stations, printers, firewalls, switches and Wi-Fi access points, plus company phones and tablets if you have them. Each item is recorded with its serial number, assigned user, location and warranty dates.

Hardware on and offboarding and technology lifecycle planning are part of the Complete plan. See our pricing page for what each plan includes, or talk to us about what your business needs.

Hardware asset management focuses on the physical devices: deploying, tracking, repairing, replacing and disposing of them. IT asset management is the wider view, covering hardware alongside software licenses and subscriptions, with the cost and lifecycle of everything in one place. Many businesses start with hardware because it's the most visible and the easiest to lose track of.