Recover Quickly From Any Failure With Backup & Disaster Recovery

Your data backed up off-site, restores tested and a recovery plan agreed in advance, so you know exactly what happens when something fails.

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Backup and Disaster Recovery Explained

What Is Backup and Disaster Recovery?

Backup and disaster recovery is how a business gets its data and systems back when something goes wrong: a server dies, someone deletes the wrong folder or ransomware locks everything up. Backups are the copies. Disaster recovery is everything needed to put those copies to use, from the order systems come back in to how long that takes. Many businesses only find out their backups were incomplete, out of date or impossible to restore when they need them.

BCA backs up the systems and data your business depends on, keeps copies off-site and away from your network and checks every backup job. We test restores on a schedule and agree recovery priorities with you in advance, so when something fails, the steps to get back are already decided.

How Backup and Disaster Recovery Protects Your Business

Data you can get back

Deleted files, failed drives and damaged servers can be restored from a recent copy.

A way back from ransomware

Backups kept away from your network give you a clean copy to restore from.

Proven restores

Regular restore tests show your backups work before you need them.

Clear priorities

The systems your business needs first come back first.

Microsoft 365 covered

Email, OneDrive and SharePoint data backed up outside Microsoft's own systems.

Less to worry about

Backups are checked by BCA, not left to someone in the office.

Scope

What's Included in Our Backup and Disaster Recovery

Reliable recovery depends on backing up the right things, keeping copies in the right places and proving they work. BCA covers each part and keeps it running. Microsoft 365 account backup comes with every plan, and cloud backup with Growth and Complete.

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Server and File Backup

On-site and cloud servers, shared drives and business applications backed up on a set schedule.

Servers

02

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Microsoft 365 Backup

Email, OneDrive, SharePoint and Teams data backed up outside Microsoft's own systems.

Microsoft 365

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Off-Site Copies

Backups copied to secure cloud storage, separate from your office and your network.

Off-site

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Restore Testing

Restores tested on a schedule, so you know data comes back complete and usable.

Testing

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Recovery Planning

Which systems come back first, how quickly and who does what, agreed before anything goes wrong.

Planning

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Restores When You Need Them

Hands-on recovery from BCA's technicians, from a single deleted file to a full server.

Recovery

Our Approach

Why Businesses Choose BCA for Backup and Disaster Recovery

Backups only matter when they work. BCA has spent 37 years supporting businesses, and 98% of our clients stay with us.

01

The Team That Restores It Knows Your Setup

When you need something back, the request goes to the same technicians who support your users and manage your backups, so recovery starts without a handover.

02

Local Help When It Counts

For businesses in the Spokane area, our local backup and recovery team can come on-site when hardware needs replacing or a recovery can't be done remotely.

03

Backup in Every Plan

Microsoft 365 account backup comes with every BCA plan and cloud backup with Growth and Complete, billed month to month with a 60-day money-back guarantee.

37

Years in business

98%

Client retention

<15 min

Average response time

100+

Businesses supported

FAQ

Common Questions About Backup and Disaster Recovery

Here are the questions businesses ask most often about protecting and recovering their data.

It depends on how much work your business could afford to redo. Systems that change all day, such as file shares and business applications, are backed up more often than systems that rarely change. BCA sets the schedule with you based on that answer, and every job is checked so a missed backup doesn't go unnoticed.

In more than one place. Copies are kept in encrypted cloud storage, separate from your office and your network, so a fire, theft or ransomware attack at the office doesn't reach them. Some businesses also keep a local copy for faster restores of large files or whole servers.

It can if backups sit on the same network with the same passwords, which is how attackers often find and destroy them. BCA keeps backup copies away from your everyday network and protected from deletion or changes for a set period, so a clean copy is there to restore from even if your systems are compromised.

Retention is agreed with you when backups are set up. Most businesses need to recover recent work quickly and also go back further for an older file or version. Industry rules, client contracts and cyber insurance can set minimums, and BCA sets retention to meet them.

They're two numbers that turn backups into a recovery plan. The recovery time target is how long a system can be down before it hurts the business. The recovery point target is how much recent work you could afford to lose, which sets how often that system is backed up. BCA agrees both with you for each important system, then builds the backups and recovery steps to meet them.

Microsoft 365 account backup is included in every plan. Cloud backup is included in the Growth and Complete plans. You can compare what each plan covers on our pricing page.

Cloud Services

Related Cloud Services From BCA

Backup & Continuity

A tested plan to keep your business running through any disruption.

Cloud Strategy

Advice on what belongs in the cloud, what it costs and where to start.

Cloud Strategy

Move servers and files to the cloud with minimal disruption.

Microsoft

Accounts, licensing and security settings managed day to day.

Managed IT

Servers, devices, network and backups watched so problems are fixed early.

Threat Detection

Fast containment and recovery when a security incident happens.

Practical IT Advice From Our Team

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Make Sure Your Data Can Come Back

When did someone last test a restore from your backups? Let's look at what's protected today and what it would take to recover.

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