Get a Cleaner, Safer Inbox With Email Filtering and Spam Protection
Spam, junk and unwanted bulk mail are sorted out before they reach your team, so the email that matters is easy to find.
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Email Filtering Explained
What Is Email Filtering?
Email filtering checks every incoming message and decides what happens to it: deliver it, move it out of the way or block it completely. Without good filtering, inboxes fill up with spam, promotions and scams, staff waste time sorting through them and important messages get buried.
BCA manages email filtering for you. We set up and tune the filters, separate spam from graymail, adjust the rules for your business and make sure legitimate email isn't caught by mistake.
Spam
Bulk mail you never asked for, often scams or malware.
Graymail
Newsletters and promotions you signed up for once that now crowd the inbox.
How Email Filtering Helps Your Team
Time
Staff spend less of the day deleting junk and more of it on real work.
Clarity
Client, supplier and colleague emails stand out instead of getting buried.
Safety
Scams and malware hidden in bulk mail are blocked before anyone opens them.
Accuracy
Legitimate messages that get caught can be found and released quickly.
Control
Rules are adjusted for the senders and messages your business actually deals with.
Devices
Mail is filtered before it arrives, so every phone, laptop and webmail session benefits.
Scope
What's Included in Our Email Filtering Services
Good filtering is a balance: strict enough to stop junk and threats, loose enough that real email still gets through. BCA handles the setup and the ongoing tuning that keeps that balance right. The exact scope depends on the plan you choose.
01
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Spam Filtering
Inbound email checked for spam and scams before it reaches anyone's inbox.
- Inbound mail protection
- Known spam sources blocked
- Included in every BCA plan
Spam
02
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Graymail Sorting
Newsletters, promotions and other bulk mail kept out of the main inbox without being deleted.
- Graymail protection
- Bulk mail separated from real email
- Included in every BCA plan
Graymail
03
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Malware and Link Scanning
Attachments and links checked for malware and phishing as part of every scan.
- Attachments scanned
- Suspicious links flagged
- Internal mail checked too
Threats
04
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Custom Filtering Rules
Allow lists, block lists and filtering rules adjusted for the senders your business works with.
- Trusted senders allowed
- Unwanted senders and domains blocked
- Rules updated as needs change
Rules
05
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Quarantine Review and Release
Messages caught by the filter held safely, so anything blocked by mistake can be checked and released.
- Quarantined mail held, not lost
- False positives released
- Filters adjusted to prevent repeats
Quarantine
06
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Help When Email Goes Missing
If an email you expected doesn't arrive, BCA traces where it went and fixes the cause.
- Missing messages traced
- Delivery problems fixed
- Average response under 15 minutes
Support
Our Approach
Why Businesses Choose BCA for Email Filtering
A filter that's too loose lets junk through, and one that's too strict blocks the email you need. BCA has supported businesses for 37 years, and we keep your filtering tuned to the way your team uses email.
01
Included in Every Plan
Inbound, internal and graymail protection are part of every BCA plan, starting with Foundation at $65 per user per month.
02
One Team for Email and Support
The team that manages your filtering also answers your help desk calls, so a missing email or a stubborn sender gets sorted out in one place.
03
Month to Month, Not Locked In
Plans are billed month to month, you can cancel anytime and every plan is backed by a 60-day money-back guarantee.
37
Years in business
98%
Client retention
<15 min
Average response time
100+
Businesses supported
FAQ
Common Questions About Email Filtering
Here are the questions businesses ask most often about spam, junk mail and filtering.
Why does some spam still get through?
No filter catches everything. Spammers constantly change their wording, senders and links to slip past filters, and some junk comes from real accounts that have been hacked. When something gets through, BCA reviews it and adjusts the filtering rules where it makes sense.
What happens if a real email gets filtered by mistake?
It’s held in quarantine rather than deleted, so it can be found and released. Let BCA know which message is missing and we’ll release it. If the sender is someone you trust, we’ll also adjust the rules so it doesn’t happen again.
Can we block a specific sender or domain?
Yes. If a sender keeps getting through, or you simply don’t want their email, BCA can block that address or the whole domain for your business. We can also mark trusted partners as allowed, so their messages aren’t held up.
Is it safe to unsubscribe from unwanted emails?
Unsubscribing from newsletters you recognize is safe and helps cut down on graymail. Don’t click unsubscribe links in emails you never signed up for, though. They can confirm to the sender that your address is active, or lead to a phishing site. Leave those to the filter, or report them.
Does filtering work on phones and webmail?
Yes. Filtering happens before email reaches the mailbox, so the same protection applies whether your team reads email in Outlook, on a phone or in a web browser. Nothing needs to be installed on each device.
Can filtering rules be different for different people?
Yes. Some roles need stricter settings than others. Finance and accounting staff, for example, are frequent targets for fake invoices, while salespeople may need to receive email from lots of new senders. BCA can adjust the rules by person or group, so filtering fits the work each person does.
Email & Identity Security
More Email and Identity Security Services
Email & Identity
Layered protection for the email coming in, moving around and going out.
Email & Identity
Strong, unique passwords stored securely and shared by role.
Email & Identity
Filtering, training and fast response to stop scams before they cost you.
Email & Identity
One protected login for the cloud apps your team uses every day.
Microsoft
Reliable, protected business email and smooth mailbox migrations.
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Spam and junk mail cost your team time every day. Let's look at what's reaching your inboxes now and how much of it could be filtered out.
- 37 years of experience
- 100+ businesses supported
- 98% client retention
- Average response under 15 minutes
- 60-day money-back guarantee