Industrial Manufacturers, Fabricators and Aerospace Suppliers
IT Services for Manufacturers in Spokane
Everything your manufacturing organization needs to minimize IT disruptions, maximize productivity and workplace collaboration, and keep OT and IT systems secure, all backed by a Spokane-based IT provider with 37 years of experience.
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Schedule a Consultation With a Local Manufacturing IT Support Specialist.
Trusted by Business Leaders in Washington and Across the US
Why Choose BCA
Why Spokane Manufacturers Choose BCA
For 37 years, BCA has been the Spokane IT provider that local organizations rely on for fast, reliable, and attentive IT management. Machine shops, fabricators, and industrial manufacturers get a local team that understands production schedules, ERP and CAD/CAM systems, and what an hour of downtime on the shop floor costs.
Manufacturing IT Priorities
Primary IT Challenges and Initiatives in Industrial Manufacturing
Manufacturers run on tight production schedules, connected equipment, and systems that tie the shop floor to the front office. When the ERP, scheduling software, or CNC programs go down, production stops, which is why IT carries so much weight in industrial manufacturing. These are the priorities most manufacturers are working through.
620
Manufacturing companies in Spokane
508
Have no in-house IT staff
64
Rely on a single in-house IT person
27.7%
Of cyberattacks in 2025 targeted manufacturing, the most of any industry
Cyberattack share: IBM X-Force Threat Intelligence Index 2026.
01
Challenge
Production Downtime
When the ERP, scheduling software, or the network to the shop floor goes down, machines sit idle and orders slip. Proactive monitoring and fast response keep small issues from stopping production.
02
Challenge
Ransomware and Operational Disruption
Attackers target manufacturers because every hour offline costs money and the pressure to pay is high. Layered security, multi-factor authentication, and tested backups keep one bad click from shutting down the plant.
03
Challenge
Connected Equipment and Legacy Systems
CNC machines, controllers, and shop-floor PCs often run older software that can't be patched like office computers. Network segmentation keeps that equipment running while walling it off from the rest of the network.
04
Initiative
Customer and Supply Chain Security Requirements
Defense, aerospace, and other customers increasingly ask for CMMC, NIST 800-171, or a completed security questionnaire before awarding work. A documented security program helps you meet those requirements and keep winning contracts.
05
Initiative
Protecting Designs and Intellectual Property
CAD files, CNC programs, and customer drawings are among your most valuable assets. Access controls, encrypted backups, and monitoring keep them from walking out the door.
06
Initiative
Planned Hardware and Software Upgrades
Shop-floor PCs, servers, and network gear wear out faster in dusty, high-vibration environments. Planned replacements spread the cost out and avoid a failure in the middle of a production run.
Managed IT Services for Industrial Manufacturers
From the front office to the shop floor, BCA handles help desk support, AI-powered cybersecurity, cloud backup, and business phones for manufacturers of every size. You get one local team accountable for every workstation, server, and system your production depends on.
Proactive monitoring, maintenance, and support that cover your whole IT environment, priced monthly per user.
A responsive help desk, backed by on-site technicians, for the everyday problems that slow down your office staff, engineers, and shop-floor crews.
Technology planning and practical guidance, so your IT spending lines up with your business direction.
Layered protection for your users, devices, network, and data, and guidance on security and compliance.
Cloud backup, disaster recovery, cloud storage, and colocation, with a local team managing it all.
Modern business phone systems that keep your office, remote, and mobile staff in contact.
IT Support Pricing for Manufacturers
Whether your shop has 5 employees or 500, we have an IT management plan that fits your budget and production demands, so your team spends its time making product instead of fixing computers.
Foundation
$65
per user per month
For startups with 2 to 5 users that need a secure environment and pay-as-you-go support.
Growth
$140
per user per month
For teams with 5 to 200 users that need to maximize workplace productivity.
Complete
$180
per user per month
For teams that have critical daily operations or strict compliance requirements.
Co-Managed
Custom
priced to fit your team
For teams that need to augment the capabilities of an internal IT department.
Every plan is backed by our 60-day money-back guarantee.
If we don't deliver, you don't pay.
Trusted Across Spokane County
Client Testimonials and Reviews
IT Services Designed for All Manufacturing Organizations
From a ten-person machine shop to a multi-shift production plant, every manufacturer depends on systems that keep orders moving and equipment running. BCA shapes support, security, and backup around how your operation actually builds and ships.
Metal Fabrication & Machine Shops
Reliable CAD/CAM workstations, protected CNC programs, and fast support for shops where an idle machine means a missed delivery date.
CNC Machining
Sheet Metal & Welding
Tool & Die
Aerospace & Defense Suppliers
Security controls, documentation, and protected technical data for suppliers working toward CMMC and the requirements their prime contractors set.
Aircraft Components
Composites
Defense Subcontractors
Food & Beverage Processing
Dependable networks and backed-up production and traceability data for plants that can't afford a stopped line.
Food Processing
Breweries & Distilleries
Wood Products & Millwork
Simple, secure IT for mills and millwork shops, from order entry and design software to the office network.
Lumber & Millwork
Cabinetry
Electronics & Industrial Equipment
Protected engineering files, supported design and test workstations, and secure access for teams building equipment and assemblies.
Electronics Assembly
Industrial Machinery
Manufacturing IT Support Across Spokane County
BCA supports manufacturers and other businesses in Spokane and neighboring communities across Spokane County, with responsive remote help and local technicians on site when the shop floor needs hands-on work.
Common Questions About Our IT Support Services
To help you make a confident decision, we answered the most common questions manufacturers ask about IT support.
What does BCA charge for IT support for a manufacturing company?
Foundation is $65, Growth is $140, and Complete is $180, each per user, per month. Growth is built for teams of 5 to 200 users, which covers most local manufacturers, and Complete is for teams with critical daily operations or strict customer security requirements. Co-Managed plans, for manufacturers with an internal IT department, are priced to fit your team.
Every plan is backed by our 60-day money-back guarantee.
Can you support our ERP, CAD/CAM, and shop-floor systems?
Yes. We keep the servers, workstations, and network that your ERP, CAD/CAM, and production software run on healthy and up to date, and we work with your software vendors directly when an issue sits on their side.
Can you help us meet CMMC or other customer security requirements?
Yes. We put in place the technical controls customers ask for, such as multi-factor authentication, encryption, access controls, and logging, and help you document them for a CMMC assessment or a customer security questionnaire.
How do you protect our production from ransomware?
With layers. Endpoint protection, email filtering, multi-factor authentication, and network segmentation make an attack harder to start and harder to spread to the shop floor, and encrypted, tested backups let you restore your systems without paying a ransom.
How do you keep our IT and OT systems secure?
We treat the office network and the shop floor as separate zones. Production equipment, controllers, and shop-floor PCs sit on their own segmented network, so an infection on an office computer can't spread to the machines that run production.
From there, we lock down how the two sides connect: remote access to equipment goes through a secure, logged connection with multi-factor authentication, we keep an inventory of what is connected, and we patch or isolate systems that can't be updated. Monitoring and tested backups cover both sides, so a problem is caught early and production can be restored quickly.
How does co-managed IT work?
Co-managed IT is for manufacturers that already have an in-house IT person or team. Your staff keep ownership of the work they know best, and BCA fills the gaps, such as help desk overflow, cybersecurity tools and monitoring, larger projects, and coverage for after-hours issues, vacations, and sick days.
We agree on who handles what up front and work from shared tools and documentation, so nothing falls through the cracks. Co-Managed plans are priced to fit your team.
How quickly do you respond to support requests?
Our average response time is under 15 minutes. Many requests are resolved remotely, and a local technician comes on site when a problem on the floor needs hands-on work.
How experienced is BCA?
BCA was founded in 1989 and has served Spokane-area businesses for 37 years. We support more than 1,200 users, and our client retention rate is 98%.
Partner With a Local IT Team for Your Manufacturing Business
Stop handling IT problems on your own. Partner with BCA and put a local team you can count on behind every system.
- 37 years of experience
- 100+ businesses supported
- Locally-based team
- Help desk and on-site support
- Cybersecurity in every plan
- 60-day money-back guarantee
Connect With an Experienced IT Support Specialist
The IT Company Spokane Manufacturers Trust
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